For the best viewing experience, we recommend using the projector in a dim or dark environment.

Like most home theater projectors, image brightness is greatly affected by ambient light. Strong daylight or direct sunlight will significantly reduce picture visibility.

For optimal performance:

• Close curtains or blinds during daytime.

• Avoid projecting in direct sunlight.

• Use a white projection screen instead of a colored wall.

• Keep the recommended projection distance.

The projector delivers its best image quality for movie nights, bedrooms, living rooms and other low-light environments.

To obtain the clearest image:

• Position the projector facing the center of the screen.

• Keep the projection angle within the recommended range.

• Run Auto Focus after placing the projector.

• If necessary, fine-tune using Manual Focus.

• Clean the projection lens regularly.

Image clarity can also be affected by excessive Keystone Correction or projecting onto an uneven surface.

Due to copyright protection (HDCP), most projectors—including this model—cannot wirelessly mirror copyrighted streaming apps directly from a smartphone.

If you attempt to mirror these apps, you may experience:

• Black screen

• Audio only

• Playback failure

We recommend:

• Using the projector's built-in streaming apps (if available).

• Connecting a TV Stick via HDMI for the best streaming experience.

Stable wireless projection requires a strong WiFi signal.

Please try the following:

• Connect both devices to the same 5GHz WiFi network.

• Restart your router.

• Move the projector closer to the router.

• Test using your phone's Hotspot to identify whether the issue is caused by your home network.

Poor network quality may reduce streaming resolution or interrupt screen mirroring.

Item descriptionBluetooth performance may vary depending on the connected speaker or headphones.

For the best experience:

• Remove previous Bluetooth pairings before reconnecting.

• Keep Bluetooth devices within close range.

• Update the projector to the latest firmware if available.

For video playback, slight Bluetooth latency may occur due to different decoding methods of third-party audio devices.

Item descriptionPlease try the following steps:

1. Disconnect the power adapter.

2. Wait approximately one minute.

3. Restart the projector.

4. Restore factory settings if the device can enter the system.

If the issue remains after restarting, please contact our support team for further assistance.

The cooling fan automatically adjusts its speed during operation.

To ensure proper heat dissipation:

• Do not block the air vents.

• Leave sufficient space around the projector.

• Avoid using it inside enclosed cabinets.

• Operate within the recommended ambient temperature.

Extended playback in high-temperature environments may temporarily reduce performance.

The recommended projection distance is approximately 2–3 meters, providing an ideal balance between image size and sharpness.

The projector also supports image zoom, allowing you to adjust the screen size without moving the projector.

Before shipping, every projector undergoes quality inspection.

If you notice:

• Black spots

• Dust shadows

• Bright pixels

• Abnormal image defects

Please clean the lens first.

If the issue remains, it may have occurred during transportation. Please contact our support team with photos or videos, and we'll provide a prompt solution.

Yes! For the best outdoor experience, we recommend:

• Using the projector after sunset or in low-light conditions.

• Avoiding direct sunlight.

• Using a projection screen instead of projecting onto walls.

• Ensuring a stable power supply.

Outdoor brightness is heavily influenced by surrounding ambient light.

Yes! The projector supports ceiling mounting.

After installation, simply enable the appropriate Projection Mode in the settings and use Auto Keystone or Manual Keystone to optimize the image.

If you receive:

• Missing accessories

• Damaged packaging

• Incorrect product

• Shipping damage

Please contact us through Amazon as soon as possible.

Our support team will provide replacement parts or an appropriate solution promptly.

This projector is designed primarily for home entertainment in dim or dark environments. While it can be used during the day with curtains closed, it is not intended for projection under strong sunlight or bright outdoor conditions.

Yes. The larger the projected image becomes, the lower the perceived brightness will be. For the best balance between image quality and brightness, we recommend using a screen size within the recommended projection distance.